Question 1

What is SwiftLaw?

Accepted Answer

SwiftLaw is an agentic fund counsel platform that automates legal execution for private markets. Our purpose-built legal agents handle fund formation, ongoing fund operations, side letter management, LPA reviews, and high-stakes diligence work — operating alongside your in-house legal and operations teams.

Question 2

Who is SwiftLaw built for?

Accepted Answer

Emerging managers spinning up their first fund, established private fund sponsors managing complex vehicles, family offices, fund administrators, and the legal and operations teams that support them. If your firm produces or reviews fund documents at any scale, SwiftLaw is built for you.

Question 3

What types of funds does SwiftLaw support?

Accepted Answer

Venture capital, private equity, private credit, real estate, hedge funds, search funds, SPVs, and feeder structures. Our agents are trained on the document patterns common to Delaware LPs, Cayman vehicles, and parallel fund structures.

Question 4

Do I still need attorneys?

Accepted Answer

Yes. SwiftLaw is not a replacement for licensed attorneys. We accelerate drafting, redlining, side-letter reconciliation, and diligence — but final legal judgment, sign-off, and the attorney-client relationship remain with your counsel. Many firms use SwiftLaw to reduce billable hours on repetitive work so their attorneys can focus on higher-value strategy.

Question 5

What can SwiftLaw's agents actually do?

Accepted Answer

Draft and redline LPAs, subscription documents, side letters, and NDAs; reconcile MFN obligations across an investor base; extract and summarize key terms from diligence rooms; generate closing checklists; produce LP communications; and answer natural-language questions across your entire fund document corpus.

Question 6

Which tools does SwiftLaw integrate with?

Accepted Answer

Microsoft Word, Microsoft Teams, SharePoint, Outlook, Google Workspace, Slack, and common data-room providers. Documents and communications stay in their native homes — SwiftLaw operates in place rather than forcing you into a new system of record.

Question 7

How accurate are the agents?

Accepted Answer

Every agent output is citation-backed: the agent shows you the exact source clause or document section it relied on. Outputs are designed to be reviewed by an attorney before they leave your firm — accuracy is measured by how much review time we save versus a blank-page draft.

Question 8

Can SwiftLaw be customized to my firm's templates and playbook?

Accepted Answer

Yes. During onboarding we ingest your firm's preferred templates, fallback positions, and negotiation playbooks so the agents draft and redline in your house style from day one.

Question 9

Do you encrypt data at rest?

Accepted Answer

Yes. All client data is encrypted at rest using AES-256 and in transit using TLS 1.2+ (HTTPS). This applies to documents, metadata, and authentication traffic across Amazon RDS for PostgreSQL, Amazon S3, and all API endpoints.

Question 10

How do you handle the data we collect?

Accepted Answer

Fund formation documents (LPAs, subscription agreements, term sheets, side letters) and associated metadata are stored in encrypted AWS infrastructure scoped to your tenant. All data queries are scoped by authenticated user ID for strict tenant isolation. We do not collect Social Security Numbers, bank account numbers, or credit card information, and we never use customer content to train AI models. Operational metadata (audit logs, user activity, billing usage) is retained only as long as needed to run the service and is covered by our DPA.

Question 11

Do you support Single Sign-On (SSO)?

Accepted Answer

Yes. Authentication is managed through Clerk with SAML-based SSO support for major identity providers (Okta, Microsoft Entra ID, Google Workspace) and OIDC. RBAC can be enforced based on SAML attributes, and MFA is mandatory for all users. SCIM provisioning is available on enterprise plans for automated user lifecycle management.

Question 12

Where are your servers located?

Accepted Answer

All SwiftLaw infrastructure runs on AWS in the United States — primary region US-East, with disaster recovery replication to US-West. No customer data is stored or processed outside the US.

Question 13

Is there an SLA for resolving identified security issues?

Accepted Answer

Yes. Critical vulnerabilities are triaged within 24 hours and remediated on an expedited timeline (typically within 7 days). High-severity issues are addressed within 30 days, and medium/low severity within 90 days. Application dependencies are scanned continuously on every code change, and infrastructure is scanned quarterly. Enterprise customers receive direct notification of any incident affecting their tenant.

Question 14

I found a security bug. Do you have an established bug bounty program?

Accepted Answer

We welcome responsible disclosure. Please submit security reports through the Support link in our top navigation (https://www.tryswiftlaw.com/support) with reproduction steps and impact. We acknowledge reports within 2 business days and coordinate disclosure timelines with the reporter. A formal public bug bounty program is on our roadmap.

Question 15

What privacy and security settings are available?

Accepted Answer

Admins can configure SSO/SCIM, role-based access controls (Admin and standard user roles), per-matter access scoping, audit log exports, IP allowlists, and session timeout policies. Mandatory MFA is enforced for all users, and BYOD is not permitted for SwiftLaw staff accessing client data — only company-provisioned, managed devices are authorized.

Question 16

How do you monitor for security breaches?

Accepted Answer

We run continuous monitoring across our infrastructure using Amazon CloudWatch for centralized log aggregation, Sentry for application error monitoring (sanitized error data only — no document content), and Vanta for SOC 2 audit log completeness. Access to production systems requires SSO with mandatory MFA, every action is logged in centralized audit trails, and we conduct regular third-party penetration tests as part of our SOC 2 program. SwiftLaw has experienced no material security incidents, data loss, or breaches.

Question 17

Want to report a potential security issue?

Accepted Answer

Use the Support link in the top navigation (https://www.tryswiftlaw.com/support) and include reproduction steps, affected components, and your contact information. We acknowledge all reports within 2 business days.

Question 18

How is SwiftLaw priced?

Accepted Answer

Usage-based credit pricing. You pay for the work the agents complete — no per-seat lock-in and no minimums for pilots. Pricing scales with the volume and complexity of work, so emerging managers can start small and grow into the platform.

Question 19

Is there a free trial or pilot?

Accepted Answer

Yes. We offer scoped pilots that run inside your environment on a real workflow (typically a fund close or a diligence project) so you can measure time saved before committing.

Question 20

How long does onboarding take?

Accepted Answer

Most firms are running production workflows within 1–2 weeks. Onboarding includes connecting your document repositories, ingesting your templates and playbooks, and a working session with your legal and ops teams.

Question 21

How do I get started?

Accepted Answer

Book a demo with our team. We'll walk through your workflows, map them to SwiftLaw's agents, and stand up a pilot inside your environment.

Question 22

How do I get support as an existing customer?

Accepted Answer

Use the Support link in the top navigation to reach our team directly, or email saketh@tryswiftlaw.com. Customers on enterprise plans get a dedicated Slack Connect channel with our engineering and legal team.

Question 23

What are your support hours and response times?

Accepted Answer

Standard support is available Monday through Friday, 9am–7pm ET, with a target first response under 4 business hours. Enterprise customers receive 24/5 coverage and a target first response under 1 hour for production-impacting issues.

Question 24

Where can I report a bug or request a feature?

Accepted Answer

Submit it through the Support form in the top navigation. Every submission is reviewed by our product team, and we'll follow up by email with status and timing.

Question 25

Is SwiftLaw a law firm? Are you giving legal advice?

Accepted Answer

No. SwiftLaw is a software platform, not a law firm, and using SwiftLaw does not create an attorney-client relationship. Outputs are tools to assist licensed attorneys and qualified professionals — they are not legal advice and should be reviewed by your counsel before they are relied upon.

Frequently Asked Questions

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